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i-tec USB 3.0 Display Adapter Advance TRIO

The ADVANCE Series is the highest level of i-tec accessories bringing you the cutting edge technologies of products with a modern design and exclusive packaging.

This USB Display Adapter converts USB 3.0 to graphics output DVI-I. It enables you to connect one more monitor, LCD or projector to a computer with a USB 3.0 / 2.0 port. Can be used in your office (for the graphic designer, financial department, …), you can use it for making multiple screen presentations, on fairs or for your home-use (entertainment). The adapter supports resolution not only up to Full HD 1920×1080 pixels but also up to 2048×1152 pixels. Owing to included adapters it can be used with devices equipped with VGA or HDMI connectors (LCD, Plasma TV, etc.).
This USB3.0 Display Adapter enables you to connect one more monitor, LCD or projector to a computer with a USB 3.0 / 2.0 port. For desktop users adding an extra monitor via USB connection is easier than ever without having to open the computer chassis to install an internal video card. Once the installation is done, the USB-attached monitor soon wakes up. No function key hassle to swap a second monitor. The adapter is USB 2.0 backward compatible.

Examples of usage

  • View your large spreadsheets across two screens with display continuity
  • Multitask more effectively without overlapping windows
  • Edit on one screen while surfing the Internet information on the other
  • Do multiple screen presentations without bringing another computer
  • Easily provide multiple screen exhibitions in a trade show
  • Use second display for palettes/tools
  • Get a panoramic view of large documents
  • Compare two documents simultaneously across two screens
  • View charts and live data at the same time
  • View videos/TV on one screen and reviews on the other

In case of problems with the installation, technical difficulties or incorrect function of the equipment, check first for the possible solution in the FAQ tab.

Long product description: i-tec USB 3.0 Display Video Adapter Advance TRIO DVI HDMI VGA FullHD+ 2048×1152 px External graphic card

PN
EU: USB3HDTRIO
EAN
EU: 8594047319376
USB-3.0USB-2.0
  • USB 3.0, powered by USB, do not need external power source - USB 2.0 backward compatible
  • Can be connected up to 6 adapters to one PC/NB
  • DVI-I output, with the reduction also VGA/ HDMI (just video, without sound)
  • Possible supported resolutions 640x480, 800x600, 1024x768, 1280x720, 1280x768, 1280x800, 1280x1024, 1366x768, 1400x1050, 1600x1200, 1680x1050, 1920x1080, 1920x1200, 2048x1152
  • Supported modes Extend (Default), Mirror, Primary Display
Detailed specification

Where to Buy

Online Resellers

Distributors
Distributors
  • Specifications
  • Manuals, drivers
  • FAQ

Specifications

  • USB 3.0, powered by USB, do not need external power source – USB 2.0 backward compatible
  • Can be connected up to 6 adapters to one PC/NB
  • DVI-I output, with the reduction also VGA/ HDMI (just video, without sound)
  • Possible supported resolutions 640×480, 800×600, 1024×768, 1280×720, 1280×768, 1280×800, 1280×1024, 1366×768, 1400×1050, 1600×1200, 1680×1050, 1920×1080, 1920×1200, 2048×1152
  • Supported modes Extend (Default), Mirror, Primary Display
  • Supported colors 16 / 32 bit
  • Chipset DisplayLink DL-3100
  • Support Windows Vista Aero and DVD
  • OS Windows XP SP3/Vista/7/8/8.1/10, Mac OS X, Linux Ubuntu 14.04, 16.04, 17.10, Android 5 (Lollipop) and later.
  • Product size 84 x 54 x 18 mm
  • Product weight 54 g
  • Package size 220 x 157 x 50 mm
  • Package weight 247 g

 

System Requirements

Hardware requirements: PC with one available USB 3.0 port

Operating system: Windows XP SP3/Vista/7/8/8.1/10, Mac OS X, Linux Ubuntu 14.04, 16.04, 17.10, Android 5 (Lollipop) and later.

 

Package Contents

  • USB 3.0 Display Adapter
  • DVI to VGA Adapter
  • DVI to HDMI Adapter
  • USB 3.0 cable (45 cm)
  • CD (Drivers & Manuals)
  • User’s manual

Package contents

  • USB 3.0 Display Adapter
  • DVI to VGA Adapter
  • DVI to HDMI Adapter
  • USB 3.0 cable (45 cm)
  • CD (Drivers & Manuals)
  • User’s manual

FAQ

Question: The video output (HDMI, DisplayPort, DVI …) does not work after connecting to my MacBook even after installing the DisplayLink drivers.

Answer: Apple has added a new security feature to macOS 10.13 and later, which blocks the automatic installation of drivers which use the “kernel” extension. The DisplayLink driver uses these extensions. For proper function, you must allow an exception for DisplayLink Corp, in your MacBook security settings. You can find detailed instructions here:

https://i-tec.cz/en/setup/

 

Question: I have a MacBook with an external 4K monitor connected. In native 4K resolution, the icons are too small, I want to change the display resolution on the monitor, but the image is either blurry or the cursor response is slower.

Answer: Unfortunately, this is a problem with the DisplayLink driver. DisplayLink is working to fix this problem, unfortunately, currently we do not know when this problem will be fixed.

 

Question: How many maximum external monitors does DisplayLink software support?

Answer:

  • Windows – supports up to 6 monitors – multiple monitors can also be connected, but this is not supported and drivers for more monitors are not tested
  • macOS – supports maximum 4 monitors
  • Ubuntu – supports up to 2 full HD monitors – multiple monitors can also be connected, but this is not supported and the drivers for more monitors are not tested
  • Android – supports maximum 1 external monitor. Additional connected monitors will show the same image as the first connected monitor.
  • ChromeOS – The maximum number of monitors is not limited by the DisplayLink driver. But it can be restricted by the ChromeOS itself

 

Question: After the update of the Windows operating system the docking station does not work.
Answer: Please do the following:

  1. Disconnect the docking station / video adapter.
  2. Download and run DisplayLink Installation Cleaner – it can be downloaded in the “Manuals, Drivers” section.
  3. Download and install the latest DisplayLink drivers – these can be downloaded in the “Manuals, Drivers” section.
  4. Reconnect the docking station / video adapter.

 

Question: The graphic / video editing program (such as Adobe Photoshop) does not work properly on an external monitor connected to the DisplayLink device. But on the laptop’s internal display it works properly. What is the reason and can I fix it somehow?

Answer: It is possible that such programs mistakenly assign the tasks for internal graphics of the computer to the graphics adapter of the docking station and this causes the problems. In this case, you need to disable the graphic acceleration directly in the affected program settings. In different programs, this function may be named differently. Then we recommend restarting your PC / laptop.

 

Question: When I close the laptop lid, the laptop turns off. Is it possible to prevent it?

Answer:

  • Windows has a special setting which controls what the laptop should do in case of closing the lid. This setting needs to be changed. Right-click the Start button and select Power options. From the options on the right, select Other power settings. A new window opens, and here from the left menu, select Choose what closing the lid does / When I Close the Lid and select Do nothing.
  • In macOS there are 4 conditions to be met to avoid turning off the MacBook. The MacBook needs to be connected to the power supply, an external keyboard, mouse, and monitor must be connected. Then you can close the MacBook lid and work with an external monitor only.

 

 

Question: Can the monitor connected via the docking station use the graphics technology from nVidia/AMD/Intel? E.g. G-sync, or FreeSync.

Answer: The docking station cannot use the graphics technologies from nVidia/AMD/Intel.

 

Question: Is it possible to set the frame rate to 120 Hz (144 Hz etc.) with the docking station / video adapter?

Answer: This is not possible. The docking station can handle maximum 60 Hz.

 

Question: Is it possible to connect a touchscreen monitor?

Answer: This is possible, but in this case i-tec Technologies cannot provide technical support because it is the technology of the monitor manufacturer.

 

Question: The image on the connected monitor flickers.

Answer: Please try a better HDMI/DisplayPort cable, this can solve your problem.

 

Question: Can I use a reduction to convert the signal from DVI/HDMI to DisplayPort?

Answer: Signal conversion from HDMI to DisplayPort is possible, but only in case of using the active (powered) adapter.  In any case, a passive (non-powered) cable/adapter cannot be used. The passive cables/adapters can only convert the DisplayPort signal to HDMI.

 

Question: The USB/Thunderbolt 3 cable is too short for my needs. Can I use a longer third-party cable?

Answer: Yes, it is possible. Please see the table below. Here you can see maximum cable lengths according to USB/Thunderbolt 3 specifications. Longer cables may not work properly.

Also, for USB-C and Thunderbolt 3 cables, you need to make sure they support DisplayPort Alt Mode (UBS-C only) and Power Delivery (USB-C and Thunderbolt 3) profiles. In case the docking station need it for its operation.

In case you are not sure, you can contact our technical support: support@itecproduct.com

 

Cable typeMaximum cable length according the specifications
USB 3.02 m
USB-C1 m
Thunderbolt 3 – passive cable – maximum rate 40 Gbps0.75 m
Thunderbolt 3 – passive cable – maximum rate 20 Gbps2 m
Thunderbolt 3 – active cable – maximum rate 40 Gbps, not compatible with USB-C2 m

 

Question The external monitor will not wake up after waking up my laptop.
Answer Try changing the monitor’s input setting from AUTO to a fixed monitor input.
If, after a long time, the automatic search for the active port does not find any input,
then the monitor may sleep so that it fails to respond to the signal from the docking station port.

 

Question: What are the requirements for the primary graphics cards for use with graphics chipsets in i-tec graphics adapters and docking stations?
Answer: The graphics chipsets in i-tec products are secondary (additional) graphics cards in a PC.
They need a primary graphic card installed for their functionality.
Note for Windows 10 and later: In these operating systems, the graphics driver only works depending on the primary graphics cards: Intel, NVidia, ATI/AMD, VIA. It can’t work with SiS or Matrox graphic cards.

 

Question: The image on the screen connected via the docking station flashes.
Answer: If you experience this issue, you may only have an improper setting of the monitor refresh rate. If you have setting of 59 Hz, please set to 60 Hz.

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