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i-tec USB 3.0 Metal Docking Station

Product Description

The universal i-tec U3METALDOCK USB 3.0 Docking Station is equipped with three graphics outputs, making it the perfect accessory for your USB 3.0 equipped notebook. Full HD+ resolution is supported via the HDMI (2048 x 1152 @ 60 Hz, 2560 x 1440 @ 50 Hz), DVI-I (2048 x 1152 @ 60 Hz), and DisplayPort (2560 x 1600 @ 60 Hz).

3x USB 3.0 ports (incl. 1x Fast Charge port) make it easy to connect all of your existing hardware. Take advantage of the USB 3.0 Fast port to charge your tablet, smartphone or camera, while working. The Gigabit Ethernet RJ45 port provides reliable, robust and high-speed internet connection, supporting 10 / 100 / 1000 Mbps speeds. 3.5 mm audio input/output jacks for your microphone, speakers or headphones are conveniently located on the side of the docking station.

The elegant design and brushed aluminium finish make the U3METALDOCK ideal for use with your MacBook or Ultrabook. The docking station is designed to be used as a notebook stand (anti-slip pads are provided) if desk space is at a premium. i-tec docking stations are compatible with the vast majority of notebook brands and platforms, making it easier than ever to connect your favourite hardware. The connection of all hardware through a single device, via one SuperSpeed USB 3.0 port, helps to keep your workspace clean, tidy, and free from cables.

Additional Important Information:

  • Only two graphics outputs can be used simultaneously: DVI-I and HDMI or DisplayPort. If monitors are connected to the HDMI and DisplayPort, preference will be given to the DisplayPort; the HDMI will be disconnected.

Product Overview & Features

  • Turn your notebook into a powerful workstation via a single USB 3.0 port
  • Full HD+ resolution is supported via the HDMI (2048 x 1152 @ 60 Hz, 2560 x 1440 @ 50 Hz), DVI-I (2048 x 1152 @ 60 Hz), and DisplayPort (2560 x 1600 @ 60 Hz)
  • 3x USB 3.0 ports (incl. 1x Fast Charge port)
  • Elegant brushed aluminium housing to complement your MacBook or Ultrabook
  • Fast network and Internet access with Gigabit Ethernet RJ-45 port, supporting 10/100/1000 Mbps speeds
  • 1x 3.5 mm audio output for speakers / headphones & 3.5 mm audio input for microphone
  • 1x USB Type B port to connect the docking station to the USB port of your notebook or PC
  • Can be used as a notebook stand (anti-slip pads provided)
  • Supports Windows XP SP3, Vista, 7, 8, 8.1, 10 32/64 bit, Mac OS X, Linux Ubuntu 14.04, Android 5 (Lollipop) and later
  • Cross-brand and cross-platform compatibility

In case of any questions or problems with the docking station, contact our technical support: support@itecproduct.com.

Long product description: i-tec USB 3.0 Metal Docking Station, 1x DVI-I, 1x HDMI, 1x DisplayPort, Full HD+ 2560 x 1600 @ 60 Hz, 3x USB 3.0 (incl. 1x Fast Charge port), 1x Audio Input, 1x Audio Output, for Notebook, Ultrabook, Tablet

PN
EU: U3METALDOCK
UK: U3METALDOCKUK
EAN
EU: 8595611700750
UK: 8595611701764
USB-3.0

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  • Specifications
  • Manuals, drivers
  • FAQ

Specifications

  • 1x DVI-I port (resolution Full HD+ 2048×1152)
  • 1x HDMI port (resolution Full HD+ 2048×1152)
  • 1x Display port (resolution 2560×1600)
  • 1x USB 3.0 port type A with the BC 1.2 specification – for connecting the USB equipment to the docking station and for extended charging of connected devices (e.g. iPad or Samsung tablets)
  • 2x USB 3.0 port type A – for connecting the USB equipment to the docking station
  • 1x USB 3.0 port type B – for connecting the docking station to the USB port of a notebook / tablet / PC
  • 1x Ethernet 10 / 100 / 1000 Mb/s GLAN RJ-45 port
  • 1x 3.5 mm audio output for earphones / loudspeakers– 2-channel output 8-48 kHz at 16 bit
  • 1x 3.5 mm input for a microphone – 2-channel input 8-48 kHz at 16 bit
  • Possible resolution: 640×480, 800×600, 1024×768, 1280×960, 1280×1024, 1360×768, 1366×768, 1368×768, 1400×1050, 1440×900, 1600×1200, 1680×1050, 1920×1080, 1920×1200, 2048×1152, 2560×1600
  • Power adapter: input AC 100-240 V / 50-60 Hz / 0.8 A; output DC 5 V / 4 A
  • Interface USB 3.0, compatible with USB 2.0
  • OS Windows XP SP3/Vista/7/8/8.1/10, Mac OS X, Linux Ubuntu (14.04, 16.04, 17.04, 17.10 18.04), Android 5 and later, Chrome OS R51 and later.
  • Product dimensions 195 x 77 x 28 mm
  • Product weight 313 g
  • Packaging dimensions 242 x 164 x 79 mm
  • Packaging weight 840 g

 

SYSTEM REQUIREMENTS

Hardware requirements: notebook / tablet with OS Win 8 / PC with a free port USB 3.0 / 2.0. If you have USB 2.0, the data transfer speed will be reduced. Procesor CPU 2.0 GHz Dual Core and higher Intel Pentium/Celeron or AMD, memory 2GB RAM.

Operating system: Windows XP SP3/Vista/7/8/8.1/10, Mac OS X, Linux Ubuntu (14.04, 16.04, 17.04, 17.10 18.04), Android 5 and later, Chrome OS R51 and later.

For playing a DVD on an additional monitor the processor shall be at least Intel Pentium 2.0 and higher, 1 GB RAM and a screen resolution shall be 800×600 and 16 colors.

 

CONTENT OF THE PACKAGE

  • i-tec USB 3.0 docking station
  • Power adapter
  • USB 3.0 cable (one end connector type A, the second end type B; 100 cm) – for connecting to a notebook / PC
  • CD with the drivers and the manual
  • Quick Start

 

Product Part Numbers

i-tec Part Number Product Description & EAN
U3METALDOCKMetal USB 3.0 Docking Station with 2-pin EU power adapter, EAN 8595611700750
U3METALDOCKUKMetal USB 3.0 Docking Station with 2-pin EU power adapter, EAN 8595611701726

Specifications

Hardware
Bus TypeUSB 3.0
Displays Supported2
Fast Charge Ports1
Connectors
HDMI1
DisplayPort1
DVI-I1
USB 3.0 Type A3 (incl. 1x Fast Charge port, according to BC spec 1.2)
RJ-45 female1
USB 3.0 Type B1 (for connecting docking station to host)
Audio1 x 3.5 mm output

1 x 3.5 mm input

System Requirements
HardwareAvailable USB 3.0 or 2.0 port (note: USB 2.0 provides reduced data transfer speed).

2.0 GHz Dual Core processor, or better.

2 GB RAM

Operating SoftwareWindows XP SP3/Vista/7/8/8.1/10, Mac OS X, Linux Ubuntu (14.04, 16.04, 17.04, 17.10 18.04), Android 5 and later, Chrome OS R51 and later.
Power
Input Current0.8 A
Input Voltage100 – 240 V AC
Output Current4 A
Output Voltage5 V DC
Power AdapterEU 2-pin or UK 3-pin adapter included, as per i-tec part number
Physical Characteristics
ColourSilver
Housing MaterialAluminium
Product Dimensions (l x w x h)195 x 77 x 28 mm
Product Weight (excl. packaging)313 g
Product Weight (incl. packaging)840 g
Packaging Dimensions242 x 164 x 79 mm
After Sales Service
Warranty Period2 years
Technical SupportProduct Lifetime
Package Contents
1x USB 3.0 Metal Docking Station
1x USB 3.0 cable (length 100 cm, USB Type A – Type B, for connection between notebook & docking station)
1x EU 2-pin or UK 3-pin adapter included, as per the i-tec part number
1x CD containing drivers & manual
1x Quick Start Guide

 

The docking station will enable easy and fast connection of your favorite equipment to your laptop/tablet or PC, using a single USB cable.

Package contents

  • i-tec USB 3.0 docking station
  • Power adapter
  • USB 3.0 cable (one end connector type A, the second end type B; 100 cm) – for connecting to a notebook / PC
  • CD with the drivers and the manual
  • Quick Start

FAQ

You can always download the latest drivers here.

 

Question: I have updated my MacBook to High Sierra version 10.13.1 and the Mirror mode on my MacBook has stopped working. What should I do?
Answer: This is already discovered issue which causes the DisplayLink driver to malfunction in the latest MacOS due to improper compatibility. Apple has been already asked for debugging. In the meantime, you may use the following workaround procedure: http://support.displaylink.com/knowledgebase/articles/1812676-macos-high-sierra-mirror-issues
This will revert the screen settings to Extend instead of Mirror. However, the Mirror mode will not be applicable until a proper debug should be available from Apple.

Question: Display Port doesn’t work after connection to my MacBook even after installation of Display Link drivers.

Answer: After update of 10.13 (High Sierra), Apple added a safety element that blocks automatic installation of Display Link drivers; to enable correction function, it is necessary to allow an exception for Display Link Corp in the Settings of protection of your MacBook. Detailed manual is here: http://support.displaylink.com/knowledgebase/articles/1188004-macos-high-sierra-video-functionality-not-enabled

Question: Can I use Adaptor to transfer signal from HDMI/Display Port port to VGA/DVI Port?
Answer: We do not recomend transfering Digital signal (HDMI/DVI) to Analog (VGA/DVI) due the technological restrictions of Analog ports (their low data bandwidth), these adaptors might not work corectly.

Question: I would like to charge Apple device (iPad, iPhone, iPod) in OS Windows over the USB 3.0 / 2.0 port. Is there any software option to solve this problem?
Answer: Standard charging is solved via the supplied AC adapter for Apple device. Nevertheless, by ASUS company was developed the „ASUS Ai Charger“ software for working and simultaneously charging of Apple device over the USB port of notebook / PC, over the plugged HUB or docking station in Windows OS. More information can be found here: http://event.asus.com/mb/2010/ai_charger/, where you can download and test the software. In spite of many positive experiences with the using of this software, we cannot guarantee 100% effectivity in all possible hardware combinations.

Question: Games do not work on OS Windows with installed DisplayLink software.
Answer: Some games have problems with starting in full screen mode or with using more monitors. Possible solution can be found here.

Question: When I close the lid, notebook fall asleep. What can I do?
Answer: Open „Control Panel“ and then set „Power Options“ – „Choose what closing the lid does“ – „When I close the lid“ – „Do nothing“.

Question: Graphic outputs don´t work after driver update in MAC OS.
Answer: It is important to uninstall previous drivers first. Then install new version of the driver.

Question: Wireless devices (network or e.g. Microsoft mouse + keyboard set ) stop working when my USB 3.0 dock (HDD or Hub device) is connected. Why?
Answer: USB 3.0 can sometimes interfere with 2.4 GHz wireless devices if they are placed in close proximity. Solution: Wireless devices should be located away from the USB 3.0 ports and cables. Try moving the wireless devices to a USB port away from the USB 3.0 ports or cables. Use USB extension cord for connecting of Wireless device.
Intel have done a study on this issue and published a paper here with details on the problem and ways to minimise it: http://www.usb.org/developers/whitepapers/327216.pdf

Question: I have connected two screens – the first to the Display Port and the second to the DVI-I port. In the Display Port I cannot achieve the maximum resolution that I can achieve when only one screen is connected in the Display Port. Why?
Answer: In case of simultaneous connection of screens in the Display Port and the DVI-I Port, the Display Port gets the priority and U3METALDOCK will adjust / reduce the resolutions of the screens automatically – the system will give you a message. The maximum resolution can only be achieved by disconnecting the second monitor.

Question: What are the primary graphics card requirements for DisplayLink chipsets in i-tec graphic adapters and docking stations?
Answer: DisplayLink graphic chipsets are secondary displays. There currently needs to be a primary graphics card in the system. Windows XP: Under Windows XP, DisplayLink install their own virtual graphics adapters under device manager and Windows Display Properties. These are independant of the primary graphics card. Windows Vista and later: Under windows Vista onwards, the DisplayLink graphics driver works closely with the primary graphic card. DisplayLink works with all Intel, NVidia, ATI/AMD, NVidia and VIA graphics cards. DisplayLink do not support the SiS or Matrox graphics cards.DisplayLink may not work if there are multiple graphics cards installed in the PC. DisplayLink does not support ATI crossfire or NVIDIA SLI configurations. It supports NVidia GeForce Go 6/7 Serie to version v6.2.

Question: After installation of Windows 8.1 the equipment stopped functioning. In Windows 8 it worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Windows 8.1 is supported from the DisplayLink 7.4 version.

Question: After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. In the previous system version the equipment worked without problems.
Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Mac OS X 10.9 Mavericks is supported from the DisplayLink 2.1 version.

Question: I am using Mac OS X and the audio output is not functioning.
Answer: The current drivers for Mac OS X do not support audio when the equipment is connected to the USB 3.0 port. Audio can be used only when the equipment is connected to the USB 2.0 port.

Question: The docking station is not functioning with a tablet and Windows 8.
Answer: Please install the most recent drivers 7.2 M0 or higher that can be downloaded here.

Question: I have a problem with detecting the USB 3.0 docking station in the USB 3.0 port of my notebook / tablet / PC.
Answer: The problem may be caused by outdated drivers for the USB 3.0 port of your notebook / tablet / PC. Please read the description and download the most recent drivers for the USB 3.0 chipset in your notebook / tablet / PC and installed them according to the instructions provided. The drivers can be downloaded here.

Question: How to properly install the USB 3.0 docking station in Windows?
Answer: Do not connect the USB 3.0 docking station to the USB port of your notebook / tablet / PC until you install the drivers. You need to install the most recent drivers for the DisplayLink (for internal chipset DL-3700) that you can download here. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: Are there drivers for Windows 8 / 8.1 32/64 bit for the USB 3.0 docking station available?
Answer: Yes, for the graphic part you need to install the most recent drivers for the DisplayLink (for internal chipset DL-3900) that you can download here. Do not connect the USB 3.0 docking station until you install these drivers. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: How can I use VGA monitor?
Answer: Please, buy and plug DVI-I to VGA adapter in DVI-I output of U3METALDOCK.

Question: Can I get more detailed information on troubleshooting for the USB 3.0 docking station?
Answer: Of course, you can find useful information on the DisplayLink website on the FAQ tab or you can contact our technical support.

Question: The equipment will not charge an Apple / Samsung tablet.
Answer: Charging is supported only on one USB 3.0 port on the back panel of the docking station with the BC 1.2 specification. At the same time the docking station must be disconnected from the computer / notebook and the included power adaptor must be connected to the docking station.

If some of the accessories specified on the carton is missing in the package, please contact us with a request for delivering the missing accessory by e-mail at info@comdis.cz, and indicate the delivery address.

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