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i-tec Thunderbolt 3 3x Display Docking Station + Power Delivery 96W

tb3tripledockpd-2
PN
EU: TB3TRIPLEDOCKPD
UK: TB3TRIPLEDOCKPDUK
EAN
EU: 8595611703690
UK: 8595611703706
Thunderbolt 3/4USB-C
  • One of the most powerful docking stations on the market!
  • Connect up to three 4K external monitors, or one at 8K/30Hz
  • DisplayPort, HDMI and Thunderbolt 3 ports available
  • 4x USB 3.1, 1x USB 3.1 Gen 2 with fast power support and 1x USB-C Gen 2 port (10Gbps) allow you to easily connect your USB devices and peripherals
  • Gigabit Ethernet RJ-45 provides reliable, robust and high-speed internet connectivity with support for 10/100/1000 Mbps speeds
  • Combined jack for audio and microphone on the front panel
 
Product specifications
CHECK COMPATIBILITY
Suggested Retail price
  • UK - GBP
  • IE - EUR
  • SE - SEK
  • PT - EUR
  • EU - EUR
£201.00 excl. VAT
£241.20 incl. VAT
€224.00 EUR excl. VAT
€275.52 EUR incl. VAT
2 657.00 SEK excl. VAT
3 321.25 SEK incl. VAT
€224.00 EUR excl. VAT
€275.52 EUR incl. VAT
€224.00 EUR excl. VAT
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This docking station is designed to be used with any laptop, tablet or smartphone regardless of type, brand or operating system. All that is needed is for your laptop/tablet/phone to have a free Thunderbolt 3 or USB-C port capable of transmitting video signal.

Connect this docking station via a Thunderbolt 3 interface and gain access to the fastest data transfer available today. It is 8x faster than the standard USB port. With this speed, you can, for instance, back up 250 GB of data in less than a minute, or copy a film in Blu-Ray quality in under two seconds!

Do you enjoy detailed graphics with high resolution? If so, then this station can allow you to connect to up to three* external monitors or TVs with up to 4K resolution! And of course, you can enjoy truly smooth video thanks to high refresh rate of 60 Hz.

* Information: if you are working with macOS, you can only use a maximum of two external monitors (if connected to three monitors, two of the monitors will display the same image)

Printer? Keyboard? Mouse? External hard drive or flash drive? Charging cable for your phone? You can connect all your devices to the docking station quickly and easily. In addition, you can connect to the Internet thanks a LAN port, eliminating any worries with variable speed and quality of Wi-Fi networks.

The Thunderbolt 3 port has so many tricks up its sleeve! Provided your laptop or tablet supports power delivery through this port, you gain the ability to connect all you need (data transfer, Internet, video and power supply) using a single cable.

Are you using Windows? Do you not make regular backups of your documents, pictures or videos? Install our free i-tec Docker Pro add-on (i-tec.cz/dockerpro) and you can start backing up your data immediately and, more importantly, easily. Connect any hard drive or flash drive to your docking station and the rest is a matter of a few mouse clicks.

CHECK COMPATIBILITY

Specifications

  • 1x Thunderbolt 3 port for connecting to a device
  • Docking station technology: Thunderbolt 3 + USB-C (MST)
  • Power Delivery: 96 W
  • Connect up to three 4K external monitors, or one at 8K/60Hz
  • 1x Thunderbolt 3 port
    • Data transmission
    • Video port
  • Video ports:
  • Resolution:
  • Thunderbolt™ 3/4 Host device with DisplayPort 1.4 support:
    • 1 monitor – 1x DP or TB3 → up to 8K/60Hz* or 4K/144Hz or 1440p/240Hz or 1080p/360Hz
    • 1 monitor – 1x HDMI → up to 4K/60Hz or 1440p/144Hz
    • 2 monitors – HDMI + TB3 or DP + TB3 → up to 2x 4K/60Hz
    • 2 monitors – HDMI + DP → up to 2x 4K/60Hz **
    • 3 monitors – HDMI + DP + TB3 → up to 2x 4K/30Hz + 4K/60Hz **
  • Thunderbolt™ 3 Host device with DisplayPort 1.2 support:
    • 1 monitor – 1x DP or TB3 → up to 5K/60Hz or 4K/144Hz or 1440p/240Hz or 1080p/360Hz
    • 1 monitor – 1x HDMI → up to 4K/60Hz or 1440p/144Hz
    • 2 monitors – HDMI + TB3 or DP + TB3 → up to 2x 4K/60Hz or 2x 1440p/144Hz
    • 2 monitors – HDMI + DP → up to 2x 4K/60Hz **
    • 3 monitors – HDMI + DP + TB3 → up to 2x 4K/30Hz + 4K/60Hz **
  • USB-C Host device with DisplayPort 1.4 with DSC support:
    • 1 monitor – 1x DP or TB3 → up to 5K/60Hz or 4K/144Hz or 1440p/240Hz or 1080p/360Hz
    • 1 monitor – 1x HDMI → up to 4K/60Hz or 1440p/144Hz
    • 2 monitors – HDMI + DP or TB3 → up to 2x 4K/60Hz
    • 2 monitors – HDMI + DP or TB3 → up to 2x 1440p/144Hz or 2x 1080p/240Hz
    • 3 monitors – HDMI + DP + TB3 → up to 3x 4K/30Hz
    • 3 monitors – HDMI + DP + TB3 → up to 3x 1440p/60Hz or 3x 1080p/120Hz
  • USB-C Host device with DisplayPort 1.4 support:
    • 1 monitor – HDMI or DP or TB3 → up to 4K/60Hz
    • 1 monitor – HDMI or DP or TB3 → up to 1440p/144Hz or 1080p/240Hz
    • 2 monitors – HDMI + DP or TB3 → up to 2x 4K/30Hz or 1440p/60Hz or 1080p/120Hz
    • 3 monitors – HDMI + DP + TB3 → up to 3x 1080p/60Hz
  • USB-C Host device with DisplayPort 1.2 support:
    • 1 monitor – HDMI or DP or TB3 → up to 4K/30Hz
    • 1 monitor – HDMI or DP or TB3 → up to 1080p/120Hz
    • 2 monitors – HDMI + DP or TB3 → up to 2x 1080p/60Hz
    • 3 monitors – HDMI + DP + TB3 → up to 1x 1080p/60Hz + up to 2x 720p/60Hz
  • 1x USB-C 3.1 Gen 2 (10 Gbps, data only)
  • 1x USB-A 3.1 Gen 2 (10 Gbps) with Quick Charge BC 1.2
  • 4x USB-A 3.0
  • 1x Ethernet GLAN RJ-45 port (RTL 8153B)
  • 1x 3.5 mm combined audio and microphone input
  • 1x SD slot
  • 1x input for power supply (DC 20 V/8.5 A)
  • ON/OFF switch for the docking station
  • LED indication
  • MAC Address cloning: Yes (using i-tec Docker Pro software)
  • WOL: S1, S2, S3
  • Kensington lock support
  • 1x Thunderbolt 3 cable (80 cm)
  • OS: Windows 10 / 11, macOS and Linux with latest updates
  • Product dimensions: 210 x 90 x 31 mm
  • Product weight: 421 g
  • Package dimensions: 270 x 150 x 90 mm
  • Package weight: 1370 g

 

 

Hardware Requirements:

  • Device with a free USB-C, USB4 or Thunderbolt™ 3/4 port

Power Delivery Requirements:

  • Device with a free USB-C, USB4 or Thunderbolt™ 3/4 port with Power Delivery support

Video Output Requirements:

  • Device with a free USB-C or USB4 port with DisplayPort Alternate Mode support or a Thunderbolt™ 3/4 port

Operating System:

  • Windows 10 / 11, macOS and Linux with latest updates

 

NOTE: when used with macOS, only two external monitors are supported (if connected to three monitors, two of them will project the same image)

* 8K resolution must be supported by the connected laptop or tablet.

** macOS does not support Multi Stream Transport (MST) technology. Connecting two monitors via HDMI and DisplayPort to a macOS workstation will cause both monitors to display the same image.

 

 

Package contents

  • Product
  • 1x Connecting cable (80 cm)
  • Power adapter
  • Instruction manual

Resolution

 

Host OutputDSC StatusSingle Video OutputDual Video OutputTriple Video Output
Thunderbolt with DP 1.4
(Nvidia/AMD dGPU)
Up to 8K (7680 x 4320) @ 30HzUp to 4K (3840 x 2160) @ 60HzUp to 4K (3840 x 2160) @ 30Hz
Thunderbolt with DP 1.4

(Nvidia/AMD dGPU or Intel iGPU 11th.gen or higher)

×Up to 8K (7680 x 4320) @ 30HzUp to 4K (3840 x 2160) @ 60HzUp to 4K (3840 x 2160) @ 30Hz
USB Type-C DP Alternate Mode DP 1.4
(AMD/Nvidia dGPU) or (Intel iGPU 11th.gen/AMD Ryzen APU)
Up to 5K (5120 x 2880) @60Hz (DP Only)Up to 4K (3840 x 2160) @ 60HzUp to 4K (3840 x 2160) @ 30Hz
USB Type-C DP Alternate Mode DP 1.4
(AMD/Nvidia dGPU) or (Intel iGPU 11th.gen/AMD Ryzen APU)
×
Up to 4K (3840 x 2160) @ 60HzUp to 4K (3840 x 2160) @ 30HzUp to FHD (1920×1080) @ 60Hz
Thunderbolt or USB-C DP Alternate mode with DP 1.2
(Intel iGPU 10.th gen iGPU or AMD APU)
×
Up to 4K (3840 x 2160) @ 30HzUp to FHD (1920×1080) @ 60HzUp to FHD (1920×1080) @ 30Hz

Description

One of the most powerful docking stations on the market! Crystal clear video quality, on up to three monitors* to boot, fast Internet and the ability to transmit data at speeds of up to 4 GB per seconds thanks to a TB3 port with the fastest data transmission (up to 40 Gbps). The station can power your laptop with up to 96 W (more than sufficient for the vast majority of laptops, including for instance MacBook Pro 16“)

Integrated DP 1.4 protocol allows you to connect the docking station to a monitor with resolution of up to 8K (if the resolution is also supported by your laptop), or to two or three monitors with 4K resolution.

Naturally, the station features a number of USB ports, LAN port, support for audio output and microphone, and even an SD card reader.

* Information: if you are working with macOS, you can only use a maximum of two external monitors (if connected to three monitors, two of the monitors will display the same image).

  • Connect up to three 4K external monitors or one monitor in 8K/30 Hz resolution
  • Power delivery: 96 W
  • DisplayPort, HDMI and Thunderbolt 3 ports available
  • 4x USB 3.1, 1x USB 3.1 Gen 2 with quick charge support and 1x USB-C Gen 2 port (10 Gbps) to easily connect your USB devices and peripherals
  • Gigabit Ethernet RJ-45 provides reliable, robust and high-speed Internet connection supporting 10/100/1000 Mbps speeds
  • Combined jack for audio and microphone on the front panel
  • SD card reader
  • Kensington lock protects against theft, particularly in shared offices or public spaces
  • On/off switch for maximum energy savings
  • The station features VESA support, allowing smart vertical installation behind a VESA compatible monitor
  • Supports Windows 10, macOS X, Linux
  • Includes a 170 W (20 V, 8.5 A) professional adapter and 80 cm Thunderbolt 3 cable

FAQ

Question: When I close the laptop lid, the laptop turns off. Is it possible to prevent it?

Answer:

  • Windows has a special setting which controls what the laptop should do in case of closing the lid. This setting needs to be changed. Right-click the Start button and select Power options. From the options on the right, select Other power settings. A new window opens, and here from the left menu, select Choose what closing the lid does / When I Close the Lid and select Do nothing.
  • In macOS there are 4 conditions to be met to avoid turning off the MacBook. The MacBook needs to be connected to the power supply, an external keyboard, mouse, and monitor must be connected. Then you can close the MacBook lid and work with an external monitor only.

 

 

Question: I cannot set a 4K 60Hz resolution on the monitor.

Answer: First, please make sure that both the docking station / video adapter and the monitor can handle this resolution. Also, make sure that:

  • In case of connecting via HDMI your HDMI cable supports 4K 60Hz. This is supported only by the HDMI cables version 2.0 and later. Some monitors / televisions may also have an option in the settings which needs to be turned on.
  • In case of connecting via DisplayPort your cable supports 4K 60Hz. This is supported only by the DP cables version 1.2 and later. Also, be sure that in the settings of your monitor is selected the setting DP 1.2. In case you don’t know where to find it please refer to the manual for your monitor.

Question: Is it possible to connect a touchscreen monitor?

Answer: This is possible, but in this case i-tec Technologies cannot provide technical support because it is the technology of the monitor manufacturer.

 

 

Question: The image on the connected monitor flickers.

Answer: Please try a better HDMI/DisplayPort cable, this can solve your problem.

 

 

Question: Can I use a reduction to convert the signal from DVI/HDMI to DisplayPort?

Answer: Signal conversion from HDMI to DisplayPort is possible, but only in case of using the active (powered) adapter.  In any case, a passive (non-powered) cable/adapter cannot be used. The passive cables/adapters can only convert the DisplayPort signal to HDMI.

 

Question: The USB/Thunderbolt 3 cable is too short for my needs. Can I use a longer third-party cable?

Answer: Yes, it is possible. Please see the table below. Here you can see maximum cable lengths according to USB/Thunderbolt 3 specifications. Longer cables may not work properly.

Also, for USB-C and Thunderbolt 3 cables, you need to make sure they support DisplayPort Alt Mode (UBS-C only) and Power Delivery (USB-C and Thunderbolt 3) profiles. In case the docking station need it for its operation.

In case you are not sure, you can contact our technical support: support@itecproduct.com

 

Cable typeMaximum cable length according the specifications
USB 3.02 m
USB-C1 m
Thunderbolt 3 – passive cable – maximum rate 40 Gbps0.75 m
Thunderbolt 3 – passive cable – maximum rate 20 Gbps2 m
Thunderbolt 3 – active cable – maximum rate 40 Gbps, not compatible with USB-C2 m

 

Question: What is the function of the shutdown button if it cannot turn on/off the laptop?

Answer: The on/off button is used to turn the docking station on/off.

 

Question: Can I keep my product running permanently (24 hours a day, 7 days a week)?
Answer: Theoretically yes, however, continuous operation is not suitable for the durability and reliability of the product. As with any other device that contains active on-chip components equipped with software or firmware utilities, docking stations should be rebooted once in a while, especially at points where connected devices alternate (typically hot-desking and hot-plugging), to avoid potential problems and to keep operation trouble-free. The ideal or recommended usage scenario would be to reboot or shut down the product at least 3 times a week. Docking stations that do not feature an ON/OFF button can be turned off by unplugging the power supply unit.

 

Question: I have attached speakers/headphones in the docking station’s audio connector, but they do not play any sound.

Answer: Right click the Start button and select an option Settings. Here select System and from the menu on the left select Sound and change here the Output device.

 

 

Question: I use a docking station in the office/business, and if I plug the Ethernet cable into the docking station, I can’t connect to the internet/local area network. But when I plug this cable into the LAN connector in the laptop, everything works properly.

Answer: In some cases, the businesses limit the LAN/local network connection only to the network elements with a known MAC address (each LAN connector has its own MAC address).

This can be bypassed either by manually changing the MAC address of the LAN connector in the docking station, or by using our i-tec Docker Pro software (for Windows) which clones the MAC address from your laptop to the docking station. The i-tec Docker Pro is free and you can download it from our website.

https://i-tec.cz/en/produkt/dockerprosw-2 

Question: I have a laptop with a Thunderbolt 3 or USB-C port, but the laptop does not charge anyway.

Answer: According to the Thunderbolt 3/USB-C specifications, the laptop powering is only optional. Not all laptops allow this option, especially the laptops with a power supply of over 100 W. Also, some manufacturers restrict/block charging from docking stations/adapters which are not produced by given manufacturer. If you are not sure whether your USB-C port meets these requirements, please contact your device manufacturer or our technical support: support@itecproduct.com.

Question: When I disconnect the USB-C Power Delivery Adapter from the docking station, the monitor will restart and disconnect and reconnect the USB device.
Answer: In this case, this is a standard behaviour described in the USB-IF Power Delivery Specifications. When the adapter is disconnected, the docking station must change its charging direction and take the power from the laptop. At the moment the power current direction is changed, all connected devices will reconnect.

Question: The docking station/graphics adapter will not connect at all and nothing works.
Answer: Please verify that your docking station is connected to the Thunderbolt3 port.

You can easily recognize this port by the lightning symbol .

 

Question: I have a laptop with a USB-C/Thunderbolt3 port, but the laptop does not charge anyway.
Answer: According to the USB-C/Thunderbolt 3 specifications, the laptop powering is only optional.
Not all laptops allow this option, especially the laptops supplied with a power supply which allows to charge your notebook with more than 100 W.

Question The external monitor will not wake up after waking up my laptop.
Answer Try changing the monitor’s input setting from AUTO to a fixed monitor input.
If, after a long time, the automatic search for the active port does not find any input,
then the monitor may sleep so that it fails to respond to the signal from the docking station port.

Question: Does this docking station/video adapter support an audio signal transfer over HDMI or DP?
Answer: Yes, if your monitor (projector) has integrated speakers, it is possible to transfer the audio signals via HDMI or DP cable. In your OS settings, however, you must change your default audio playback device.

Question: I connected a standard analogue microphone to the docking station’s combined audio port, but the microphone does not work. Why?
Answer: The combined (TRRS) audio port is not compatible with the standard analogue microphones.

Question: In my TB3 docking station is working only one video output. Where can be a problem?
Answer: Some manufacturers use a limited power Thunderbolt3 port on selected models of their Laptops / tablets (like Huawei Matebook X Pro, ACER Aspire R13 or Asus ROG GL502VM).  Specifically, it concerns a reduced total rate of 20 Gbps and a maximum of 1 video output support (whereas Thunderbolt3 industry standard is a rate of 40 Gbps and a support of 2 external monitors).

Therefore, an output to a single monitor is not a docking station failure, it is an insufficient (limited) TB3 port performance in your laptop or tablet (the problem is in the TB3 port hardware and can’t be remedied).

Before purchasing any Thunderbolt3 accessories, we recommend to check the TB3 port parameters of your laptop or tablet.

Question: When I connect a docking station to my Mac, the message “Cannot use Thunderbolt accessory: connect the device to the Thunderbolt port on this Mac” will appear.
What could be the cause?
Answer: This message may be caused by using a wrong cable.

Please check whether you use a Thunderbolt3 cable (marked at both ends by a flash symbol) and not a common USB-C cable which looks almost the same. Please use only the supplied Thunderbolt3 cables.

For example, this message may also appear when using a TB3 device with a USB-C hub or docking station with only a USB-C (and not Thunderbolt3) output.

Question: Only video outputs are working when my docking station is connected to my laptop.
Nothing else works. Why?
Answer: In the case of Thunderbolt docking stations and Windows system, it is first necessary to enable the docking station in the Thunderbolt device manager. You will find this manager next to the clock as a small flash icon.

Question: On my MacBook 13” / 15″ 2016 and later, my WiFi or Bluetooth stops working, or the USB 3.0 devices connected to the docking station disconnect. Where is the problem?
Answer: This problem is caused by interference in the 2.4 GHz band. A possible solution is that you connect the docking station to the Mac’s Thunderbolt 3 (USB-C) port on the left-hand side closest to you or that you use the ports on the right side. These ports are located farthest from the WiFi antenna. Another solution is using the 5 GHz band and placing the docking station as far as possible from your Mac monitor. For more information, please visit: https://support.apple.com/en-us/HT201163

Question: Why is on my MacBook only the mirror mode or only one video output working?
Answer: Unfortunately, MacOS does not support MST and is only capable of mirroring both outputs, or only one can work.

Question: The image on the screen connected via the docking station flashes.
Answer: If you experience this issue, you may only have an improper setting of the monitor refresh rate. If you have setting of 59 Hz, please set to 60 Hz.

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