i-tec USB-C Metal Gigabit Ethernet Adapter

Resolution

Description

Wi-fi connection is comfortable, however, if you require performance without any compromise, nothing will perform better than a Gigabit Ethernet port; modern devices however often miss this important port. This docking station allows you to easily access to 10/100/1000 Mbps network. You can enjoy high-speed internet access without any interruption.

No external power supply is needed. The adapter supports a wide range of operating systems from Windows and Mac OS to Linux. Ethernet network connection can also be used in the Android system. However, the support of this function must be included by the manufacturer directly in the particular Android device. You can easily check this support in Network Connection Settings → Other Networks, which must include Ethernet.

The adapter is suitable for use with MacBook Pro 2016, MacBook 2015, Chromebook Pixel 2015, Acer Switch Alpha 12, Dell XPS 13, HP EliteBook Folio G1, ASUS UX390UAK and other devices with the USB-C connector. The USB-C connector has many advantages, it is smaller, symmetrical and allows the easy connection because now you don’t have to worry about the rotation of the connector.

In case there are any problems with the installation, technical difficulties or incorrect function of the equipment, please check first for the possible solution in detailed manual or in the FAQ tab.

Long product description: i-tec USB-C Metal Gigabit Ethernet Adapter, 1x USB-C to RJ-45, 10/100/1000 Mbps, LED, for laptop tablet PC with USB-C connector, compatible with Thunderbolt 3, Windows Mac Linux Android, Space Grey colour

Manuals

• Quick Start
• Datasheet

Drivers

• Windows
• MacOS
• Linux

FAQ

Question: On my MacBook 13″/ 15″ 2016 and later my wi-fi or Bluetooth ceases to work, or the USB 3.0 devices connected to the adapter disconnects. Where is the problem?

Answer: This problem is caused by an interference in the 2.4 GHz band. A possible solution is that you connect the adapter to the Mac’s Thunderbolt 3 (USB-C) port on the left-hand side closest to you or that you use the ports on the right side. These ports are located farthest from the wi-fi antenna. Another solution is using the 5 GHz band and placing the adapter as far as possible from your Mac monitor. For more information, please visit: https://support.apple.com/en-us/HT201163

Question: There are LAN failures in macOS.

Answer: The drivers are automatically installed from the system. However, sometimes the automatic installation may not take place correctly. In this case, please install the drivers which are available for download on our website under the “Download” tab for this product. Notice: Install the drivers only in case of trouble!

Question: There is no working LAN connection on my Android.
Answer: The Ethernet connection must be supported directly by the tablet manufacturer. You can easily verify the support in the set-up “Network Connections” – “Other Networks” – and the option “Ethernet” must be located here.

Question: Everything works fine, but it only shows the speed of 10 Mbps. Where is the problem?
Answer: Verify all the cabling between the PC/laptop and the active element and push the RJ-45 connectors. Sometimes can also help replacing the Ethernet cable between the adapter and the active network element (hub, switch, router) with a certified one. A solution can also be setting a specific value (instead of Auto Negotiation) in the properties of the network adapters, Speed & Duplex option.