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i-tec USB-C Dual Display MST Docking Station with Power Adapter 100W

Product Description

Enhance your notebook, tablet or smartphone, utilising the full potential of USB-C connectivity. This Thunderbolt 3 compatible USB-C dual monitor docking station, featuring MST technology, allows the simultaneous transfer of power, data and video. USB-C Power Delivery enables the user to power and charge a notebook, tablet or smartphone via a single USB-C or Thunderbolt 3 port (up to max. 60W).

The unit is equipped with two graphic outputs, HDMI and DisplayPort, supporting a single 4K Ultra HD monitor (3840 x 2160 px.) or dual monitors (1920 x 1200 @ 60Hz), as well as a USB-C 3.1 port, which can carry HDMI and DisplayPort video signals. In addition, you can find a USB-C Power Delivery port, 3x USB-A 3.0 ports (incl. 1x fast charge port), 3.5 mm audio input/output jack and a Gigabit Ethernet RJ45 port, making this docking station ideal for transforming your notebook, tablet or smartphone into a powerful workstation. The connection of multiple monitors is known to increase productivity, as it is no longer necessary to spend time flicking between different programs and applications.

i-tec docking stations are compatible with the vast majority of notebook brands and platforms, making it easier than ever to connect your favourite hardware. The unit is extremely compact, perfect for use at home or in the office. The connection of all hardware through a single device, via one USB-C port, helps to keep your workspace clean, tidy, and free from unwanted cables.

This docking station is suitable for use with MacBook Pro 2016, Macbook 2015, Chromebook Pixel 2015, Acer Switch Alpha 12, Acer Switch Alpha 13, Dell XPS 13, HP Elitebook Folio G1 and ASUS UX390UAK, as well as other devices with USB-C connectivity.

Additional Important Information:

  • Apple notebooks can be only be connected to a single monitor. Mac OS does not support MST. Dual display transmission is supported by Thunderbolt 3 docking stations.
  • The video transfer is not supported via the USB-C 3.1 (Gen. 1) port. This function is not supported by USB-C docking stations but is supported by Thunderbolt 3 docking stations.
  • Not all devices/systems with USB-C interface support the full standard functionality. Please ensure that your USB-C device supports DP alt mode and USB Power Delivery.

Product Overview & Features

  • Connect your notebook, tablet or smartphone to additional monitors and your favourite hardware via a single USB-C or Thunderbolt 3 port
  • Supports all devices with the USB-C interface with “DisplayPort Alternate Mode” and „Power Delivery”, or Thunderbolt 3 port.
  • 1x HDMI and 1x DisplayPort video output supporting 4K Ultra HD resolution (3840 x 2160 px. @30 Hz.) for a single monitor, or max. 1920 x 1200 px. @60Hz for dual display supported by Multi-Stream Transport (MST) technology
  • 1x USB-C 3.1 with transfer rate up to 5 Gbps
  • 3x USB-A 3.0 ports for connecting all existing hardware and accessories, including 1x Fast Charge port. USB-A ports are compatible with USB 3.1 and backward compatible with USB 2.0 devices.
  • USB-C port for connection of docking station to laptop or tablet with Power Delivery (profile 4 max. 60W) for charging notebooks or tablets that support Power Delivery technology.
  • Fast network and Internet access with Gigabit Ethernet RJ-45 port, supporting 10/100/1000 Mbps speeds
  • Combined 3.5 mm audio input / output
  • Ideal for graphic designers, financial officers, gamers and other users working with more than one monitor simultaneously using the “Mirror” or “Extend” modes.
  • On / Off switch allows quick and easy reset of the docking station
  • Supports 16/32-bit colour
  • Supports Windows 10 32/64bit, Mac OS X, Chrome OS and Android 6
  • Cross-brand and cross-platform compatibility

Please make sure to check a compatibility of your device, whether it meets all the requirements for an operation of the specific i-tec product, especially video output (Display Port Alt mode), and/or Power Delivery. If your device would not be fully compatible, your new i-tec product may not operate correctly. You may find the specifications your device (i.e. USB port), in a user manual supplied with your notebook/tablet/smartphone, or – alternatively – via customer service provided by a manufacturer of your device. If still uncertain, however, contact our service at support@itecproduct.com.

Long product description: i-tec USB-C Dual Display (MST) Docking Station, 1x HDMI, 1x DisplayPort, 1x GLAN Ethernet, 3x USB-A 3.0, 1x USB-C Data Port, 1x USB-C Power Delivery Port, Power Adapter 100W, 1x Audio Input / Output, On / Off Switch, for Laptops, Tablets, Smartphones, Windows & Mac OS, also Macbook Pro 2016 (single display), Compatible with Thunderbolt 3

PN
EU: C31DUALDOCKPD
UK: C31DUALDOCKPDUK
EAN
EU: 8595611701740
UK: 8595611701962
USB-CThunderbolt-3

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  • Specifications
  • Manuals, drivers
  • FAQ

Specifications

  • Connect your laptop, tablet to your favourite devices via new USB-C or Thunderbolt 3 interface. A single cable assures both connection of the docking station and charging the laptop or tablet.
  • Graphic interface: 1x HDMI and 1x Display Port. Max. resolution of 4K Ultra HD 3840×2160@30Hz Single Display, max. resolution for Dual Display (MST) is 1920×1200@60Hz. Apple laptops can be connected to a single monitor only. Mac OS does not support MST utility. Dual Display transmission is supported by Thunderbolt 3 docking station.
  • Mode: Extend, Mirror and Primary Display
  • Supported colors 16/32 bit
  • Fast network and Internet access with Gigabit Ethernet connection, 1x Ethernet GLAN RJ-45 port supports 10/100/1000 Mbps speeds
  • 1x USB-C 3.1 (Gen. 1) for connecting to a modern data devices via USB-C connector (any USB-C docking station does not support video transfer through this port, this function is supported by Thunderbolt 3 docking stations), transfer rate up to 5 Gbps
  • 3x USB-A 3.0 port for connecting your current USB 3.1/3.0/2.0 devices and high-speed data transmission (5 Gbps), of which 1x USB 3.0 port for fast charging as per the BC 1.2 specification, e.g. for iPad or Samsung tablets
  • 1x USB-C port for connection of docking station to laptop or tablet with Power Delivery with the profile 4 (max. 60W) for charging laptop or tablet with Power Delivery technology.
  • 1x Audio/Mic combo Jack 3.5 mm
  • ON/OFF switch for the docking station switching on/off
  • 1x power supply input – external power adapter (output: DC 20V/5A, max. 100W)
  • OS: Requires USB-C interface with “DisplayPort Alternate Mode” and „Power Delivery“ support (not all devices/systems with USB-C interface support the standard) or Thunderbolt 3 port – Windows 10 32/64bit, Mac OS X, Chrome OS and Android 6 (Google) with Intel Broadwell Processor and R51 and higher
  • Product dimensions: 155 x 85 x 27 mm
  • Product weight: 172 g
  • Packaging dimensions: 242 x 164 x 79 mm
  • Packaging weight: 970 g

 

SYSTEM REQUIREMENTS

Hardware requirements: laptop, the tablet with OS Windows, Mac or Google with a free USB-C port with “DisplayPort Alternate Mode” and „Power Delivery“ support or Thunderbolt 3 port

Operating system: Windows 10, Mac OS X, Google (Chrome OS and Android 6) with latest updates

 

PACKAGE CONTENTS

  • i-tec USB-C MST docking station
  • USB-C cable (100 cm)
  • Power adapter 100W (DC cable 200 cm + network cable 200 cm)
  • Quick Start

 

Product Part Numbers

i-tec Part Number                                                             Product Description & EAN
C31DUALDOCKPDDual Display MST Docking Station with 2-pin EU power adapter, EAN 8595611701740
C31DUALDOCKPDUKDual Display MST Docking Station with 3-pin UK power adapter, EAN 8595611701962

Specifications

Hardware
Bus TypeUSB-C
Displays Supported2 (1 with Mac OS)
Connectors
HDMI1
DisplayPort1
USB-C 3.1 (Gen. 1)1
USB 3.0 Type A3
RJ-45 female1
USB-C 3.11 (for connecting docking station to host)
Audio1x 3.5 mm input / output combined
System Requirements
HardwareNotebook or tablet with Windows, Mac or Google OS. Available USB-C port with Display Alternate Mode and Power Delivery support, or a Thunderbolt 3 port.
Operating SoftwareSupports Windows 10 32/64bit, Mac OS X, Chrome OS and Android 6
Power
Input Current2 A
Input Voltage100 – 240 V AC
Output Current5 A
Output Voltage20 V DC
Power Delivery60 W
Power AdapterEU 2-pin or UK 3-pin adapter included, as per i-tec part number
Physical Characteristics
ColourBlack
Housing MaterialPlastic
Product Dimensions (l x w x h)155 x 85 x 57 mm
Product Weight (excl. packaging)172 g
Product Weight (incl. packaging)1142 g
Packaging Dimensions242 x 164 x 79 mm
After Sales Service
Warranty Period2 years
Technical SupportProduct Lifetime
Package Contents
1x USB-C MST Docking Station
1x USB-C cable (length 100cm)
1x 100W power adapter with UK 3-pin plug (total cable length 400cm)
1x User Guide

Package contents

  • i-tec USB-C MST docking station
  • USB-C cable (100 cm)
  • Power adapter 100W (DC cable 200 cm + network cable 200 cm)
  • Quick Start

FAQ

Question: Can I use Adaptor to transfer signal from HDMI/Display Port port to VGA/DVI Port?
Answer: We do not recomend transfering Digital signal (HDMI/DVI) to Analog (VGA/DVI) due the technological restrictions of Analog ports (their low data bandwidth), these adaptors might not work corectly.

Question: I have your device and video transfer doesn’t work.
Answer: Make sure that your device meets the system requirements. If you are not sure whether your USB-C port meets these requirements, please contact your device manufacturer or our technical support: support@itecproduct.com.

Question: There are LAN failures in macOS.

Answer: Drivers are installed automatically from the system. However, it may be that the automatic installation is not performed correctly. In this case, please install the drivers from the „Download“ tab. Caution: Only install the drivers in case of trouble!

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