Products with external video support, based on DisplayLink no longer work on macOS 10.13.4 or higher (mainly Docking stations and video adapters). All products, including i-tec, are affected.
- Although DisplayLink is working hard to find a fix to the current situation, there is no forecasted date of the update release of their driver.
- This issue is strictly limited to Mac users, does not affect Windows, Chrome OS, Ubuntu or Android operating systems.
- We recommend all MacOS users not to update to 10.13.4 (or higher). Once the update is done, the DisplayLink connected displays to go blank after the OS upgrade, with the current DisplayLink driver [4.1] installed. (Functionality such as Ethernet and audio, where implemented, will not be affected). All DisplayLink features continue to work as expected in 10.13.3.
- We strongly recommend to stay on 10.13.3 and not to upgrade to a higher version. You may disable automatic update to a higher version, by unchecking the two highlighted boxes (see below).
- You may revert to an earlier version of MacOS
- You may re-install from Recovery environment
- You may install a DisplayLink driver 4.3 Beta 6 (see details below)
- We will update you as soon as we learn any news from either Apple or DisplayLink.