ChromeOS user? Read this:
As of version 80, ChromeOS by Google contains an error that may result in anomalies when using certain specific products built on USB-C MST video transmission technology. In extreme cases, disconnecting a device from the laptop and then reconnecting it may cause the laptop to freeze, forcing a manual restart.
This problem is generic and affects all products built on USB-C MST technology (not just i-tec products).
We have already notified Google of the problem and are working together on a solution.
- Do not disconnect the device while you are working
- If you need to disconnect, or rather, before you reconnect the device, save all your work so that you can restart the laptop should the operating system freeze up
i-tec products affected by the issue: