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Work with i-tec Technologies

  • EXTENSIVE PRE-SALE SUPPORT
    We want you to view i-tec as an extension of your sales force. It is our goal to provide your customer with the best available solution, based on their specific requirements. Our pre-sale support team will answer any questions you have, make suggestions and review options, before making a final recommendation. The service is available in English, German and Czech languages.

 

  • SUPPORTED PRICING & PARTNER PROTECTION
    Partner-exclusive bid support is provided on a case-by-case basis following project registration.
    Exclusive bid support not only ensures our solution is competitive in the market but also protects the interests of our partners that have undertaken the pre-sale work.

 

  • PROOF OF CONCEPT (POC)
    Following project registration and approval, we offer free-of-charge demo units for your customers. Proving suitability, functionality, and performance at an early stage, helps to ensure that all parties and stakeholders are happy before making the final investment decision.

 

  • MARKET INFORMATION & ACCESS TO PRODUCT ROADMAP
    With more than 20 years industry experience, we have prior knowledge of upcoming market developments and technology trends. Not only are we happy to share this knowledge with our partners, but we also provide access to our product roadmap, offering details of forthcoming new product launches, as perhaps the ideal solution is right around the corner.

 

  • PRE-PRODUCTION DEMO UNITS
    By providing access to working samples of products still in the development phase, we offer you a chance to get ahead of the market, and your competitors. We do this to ensure that your customers receive the most future-proof solution possible, in an ever-changing landscape.

 

  • EXTENDED SERVICE LEVEL AGREEMENT (SLA)
    Best-in-class service comes as standard. However, extended terms, including 24/7 support is available, subject to terms & conditions.

 

  • STANDARD WARRANTY
    All of our products come with a standard 2-year warranty, which includes a hassle-free repair or replace service, free-of-charge.

 

  • EXTENDED WARRANTY
    Subject to terms & conditions, we offer the option of a warranty term extension, providing up to 60 months cover, following delivery to the end customer.

 

  • CUSTOMISED PRODUCTS
    In the event your customer requires a product with features or functionality not available from an existing standard product, following a thorough review of the project details, we will consider making changes to an existing product or, where feasible, develop an entirely new one.
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Come and join us
Are you an IT reseller looking to expand your product portfolio? Our Partner Program provides excellent benefits